First Community Credit Union

• From the "Online Banking" login screen, click Password Help at the bottom left

• Underneath the telephone and Username fields, there is an option that reads I forgot my username

• On the next page you will be prompted to enter the email address associated with your online banking profile. Selecting send will generate an email to be sent to the email address associated with your online banking profile that will inform you of your username. If you are still experiencing issues, please contact a Resource Specialist via phone at 636-728-3333, option 9, or utilize our Secure Chat service

Please note: If you do not receive the email, this means you do not have an online profile established (or you provided the incorrect username/email). For instructions on how to register, please refer to How Do I Register For Online Banking? : First Community Credit Union .