Login Issues

KB articles for digital platform login support

App Says It's Calling Me But I Never Receive The Call
There could be a few reasons for this happening. When the app makes this verification call, it needs a simultaneous connection between the data and calling ...
Mon, May 24, 2021 at 2:42 PM
How To Reset My Password
From the online banking login box click "I can't access my account" located in the bottom left hand side of the box click here Enter the ph...
Mon, May 24, 2021 at 3:56 PM
I Forgot My Username
From the online banking login box click Password Help at the bottom left   Underneath the telephone and Username fields, there is an option that read...
Mon, May 24, 2021 at 3:37 PM
Logging In For The First Time
Visit www.firstcommunity.com and select Online Banking in the upper right-hand corner of your screen. If registering from our app on your mobile device, op...
Mon, May 24, 2021 at 3:41 PM
User Trying To Register New Phone/Device But Phone Number Has Changed
Account security is of the utmost importance.  In order to register a new device, you must have access to the phone number(s) or email address (if configure...
Mon, May 24, 2021 at 3:44 PM
What Does First Community's Mobile App Look Like?
There are several First Community's around the country that we are not affiliated with. We understand there might be some confusion as to what app to d...
Mon, May 24, 2021 at 3:45 PM